We offer Email notification features that allow users to receive alerts when recipients download the files they've sent. This can be useful for tracking the progress of file transfers and ensuring that files are successfully received.

We allow users to upload and share files without creating an account. However, creating an account provides access to additional features and benefits, such as increased file size limits, storage space, and tracking capabilities.

We offer customer support such as email support, live chat, or a help center with FAQs and troubleshooting guides. Check the website's support resources for assistance with any issues or questions you may have.

Our file transfer website allows international transfers without specific geographical restrictions. However, users should be aware of any local laws or regulations governing data transfer and ensure compliance with relevant legal requirements.

As such, there is no time limit on file downloads until you have selected the self-destruct option, but in certain cases of abuse, we may limit the number of downloads of certain links or even cancel the transfer.

Our file transfer website supports a wide range of devices and web browsers. However, users should ensure that they are using compatible devices and up-to-date browsers to optimize the file transfer experience across different devices. If you face any challenges, you can contact us via our contact form.

Our file transfer websites allow users to preview files directly within the web browser without downloading them. This feature can be particularly useful for quickly reviewing documents, images, and other file types.

Currently, we are in the process of introducing the feature of scheduling file transfers. We will keep you updated on this feature upgrade.

While many unsecure and unsafe file transfer websites may provide tracking features to monitor file activity, we do not track the physical location of individual recipients. Tracking features primarily focus on monitoring file access, downloads, and other relevant metrics.

Our file transfer websites offer granular permission settings that allow users to control who can access and download shared files. Users can typically specify permissions for individual recipients or groups based on their specific needs. user can also use password feature to protect the access of file downloads.

Our file transfer websites offer options for secure file transfers without requiring recipients to create an account or login. This can be achieved through secure links or temporary access codes that expire after a specified period. This allows seamless file sharing between different users without the need for registration by the recipients but we insist our users to create an account to enjoy the additional features which users get with registation on our website.

Our file transfer website offers automatic tools for converting file formats or compressing files to optimize transfer speed and reduce bandwidth usage. These features can be particularly useful for transferring large files or multimedia content.

Secure email link options provide an additional layer of protection for file transfers by encrypting the communication between the sender and recipient. This ensures that sensitive information remains secure during transit when you use our file transfer service.

Compliance features help organizations like us adhere to regulatory standards and requirements governing data privacy and security. Our file transfer website may offer compliance tools, data encryption, and access controls to support regulatory compliance efforts.

Not receiving our emails?

This can be for many reasons. The most common reason is that you have ended up on our bounce list! Short and sweet - our emails are being rejected by your mail server! 
 

Please check the spam folder if your recipient is not receiving your emails.

If you are still having problems receiving our emails, please reach out to our support team by submitting a ticket via the contact us form 

As part of our continued efforts to keep your account secure, we're requesting that each and every account holder verify their email address.

This process also involves aligning your account's email address, and your default recipient address so that they're one in the same. We've aligned the two in order to make your account simpler to use, as well as to increase the overall level of security on our platform.

Once you've signed up for a free account and verified your email address to confirm that it's really you, you can be sure that every transfer you send is a verified one. That means no more 6-digit verification codes, and no more time eating nails while waiting for that code to arrive in your inbox.

If you are having trouble verifying your account, you can also contact us via our contact form.

Please upload your files and create a shared link. Additionally, you can share files with multiple people simultaneously. Recipients can open a shared link on a web browser and download the files to their devices without installing the app or having a Sendlargefiles account. 

However, if you receive files on a mobile device with a file format or audio codec that is not supported by the OS version of your device, downloading from a mobile web browser may be challenging. In such cases, it is recommended to install Send Large Files Free Official Mobile on your mobile device for easier and more reliable transmission.

This depends on the transmission method used.

Share link
By default, files uploaded to a link are kept on the server for up to 24 hours, or the time limit set by the sender. However, once the link creator deletes the link or the link expires, all the files get permanently deleted from the server.

Directly To Device

Sent files are kept on the server for  24 hours, or the time selected by the sender. If the other party receives the files, they are deleted automatically from the server, and if they don't, they will be deleted from the server after the expiration of the time period.

All methods except share-link are 1:1 one-time transfers.
For security purposes, once deleted from the server, it cannot be recovered again.

Free plans often have file size limit of 20GB. Upgraded accounts or paid plans typically offer increased file size limits of up to 200GB 

Yes, our File Transfer Service allows you to upload multiple files at once. You can often select entire folders to upload all the files within them.